Contract Duration: 1 year
In 2015, Bertram Library Services won a contract to provide and select new books for Cranleigh (Abu Dhabi). Working closely with the librarian, supplier selection templates were sent to the school and completed promptly with quantities required and budget information. In addition, we also received a list of titles already in stock, and some lists of requirements from teachers. We were able to guarantee that we would not duplicate existing titles where they had the same ISBN, unless agreed with the librarian that extra copies would be beneficial to the library.
The selection was created using a mix of the part-automated Exchange program, alongside our online virtual bookstore, i-Showroom. This is used to select titles up to a given value per age range, then viewed as a slideshow containing images from inside the book and bibliographic details. Given the legislation within Abu Dhabi, it was crucial that we took into account cultural sensitivities within our selection process, so our Selection Managers reviewed titles to assess the suitability of their content and subject matter, their authors, front cover images, and inlaid images. Any titles which did not meet our stringent selection criteria for supply to the United Arab Emirates were removed from the selection process – this included anti-Islam content, politically inflammatory material, images of women and men dressed inappropriately, or language which would be considered offensive.
The overall selection was then forwarded to the librarian in smaller baskets making it quicker and easier at the school to view the basket, make alterations and submit at their convenience. Once all baskets were submitted, the stock was either ordered from our publishers and suppliers, or taken from our warehouse in Norfolk, UK and serviced to the library’s requirements including jackets, barcodes and spine labels. This is all set up by our Business Support Manager in conjunction with the librarian and can be done prior to the selection process or throughout the same period.
Stock was shipped to Cranleigh in one consignment to save courier costs for the school. Once it had arrived, the librarian was able to receipt the books onto the Library Management System, upload the MARC21 records emailed upon invoice and put the ‘shelf ready’ titles on to the shelves ready for loan.